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Rethinking Product-Results Fit
David Jackson Co-Founder CLG Forum CEO, TheCustomer.Co This is the third in a series of White Papers exploring concepts at the core of...
Peter Lyon
May 24 min read
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Delivering Minimum Customer Value - By Greg Daines Co-Founder CLG Forum and CRO ChurnRS
This paper is from the CLG Forum - https://www.clgforum.com/ This is the second in a series of Revenue Thru Results White Papers...
Peter Lyon
Apr 274 min read
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From Friction to Focus: The Case for Targeted Saves and Multi-Channel Orchestration in Modern SaaS
By Peter Lyon, Chief Customer Officer & Mark Deegan, CEO – Wigmore IT Foreword After leading more than 180 SaaS engagements across every...
Peter Lyon
Apr 274 min read
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White Paper: Building a Concession Framework to Increase Renewals and Reduce Churn
Executive Summary In today’s volatile SaaS and technology market, protecting recurring revenue is more critical than ever. Customer...
Peter Lyon
Apr 164 min read
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Redefining Minimum Customer Value in B2B SaaS
From MVP to MVC: In the rapidly evolving B2B SaaS industry, product development often centers around the concept of a Minimum Viable...
Peter Lyon
Mar 33 min read
18 views
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