top of page
Latest Insights
Technology Insights


The Missing Layer in Enterprise AI: Why Agents and MCP Will Augment — Not Replace — Humans
Artificial intelligence is dominating boardroom conversations. Much of the attention has focused on the models themselves—bigger models, faster models, more capable models. But a quieter shift is happening beneath the surface. The real breakthrough in enterprise AI may not be the models themselves.It may be the protocols that allow those models to interact with the enterprise world. One of the most interesting developments in this space is the emergence of Model Context Prot

Peter Lyon
Mar 145 min read


CSMs Don’t Scale. Communication Systems Do.
At a recent CXO event hosted by Gainsight, I found myself in a lively debate with another attendee about job titles. The question was...

Peter Lyon
Jun 25, 20254 min read
bottom of page
